Frequently Asked Questions (FAQ) | Designs by TZ
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I want to return my purchase. What do I do?

Please contact me first through messaging on the Contact page or by email, contact@tiffanyzink.com. We will see what we can work out and the best steps to take.

What is your Return Policy?

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. You can see more about the Shipping and Return Policies here.

Do you ship oversees and to P.O. boxes?

Yes, I do ship internationally.  Products are shipped through FedEx and can be delivered to any FedEx approved address.

Do you have customer service?

Of course! The best way to reach me is by messaging through the Contact page, email me at contact@tiffanyzink.com.

What type of ink is used on the products?

Our apparel is created with the latest in garment printing technology. In addition, our inks are water based and eco-friendly. This makes the feel much softer than traditional screen printed shirts, but just as durable.

We’re using CPSIA (Consumer Product Safety Improvement Act) compliant inks, which are required when printing on children’s wear 12 and below.

We use genuine Brother GT-3, water based pigment inks. GT-3 inks are CPSIA compliant and Oeko-Tex™ certified, which means they are safe to print on youth/children’s clothing and reduce environmental waste. Also, GT-3 inks provide a high washing colorfast AATCC rating of 4.

Where are the products made?

All products are designed, printed and fulfilled in America. However, I do ship internationally using FedEx.